LINGGIN APP / LINGGIN WEBSITE PRIVACY POLICY
OVERVIEW OF THIS POLICY
This Privacy Policy (this “Policy”) relates to the personal information that you submit when you
access and use our service through our website and other information we automatically collect
when you access the website. This Policy explains all activities regarding your information,
including but not limited to how we collect, use, disclose, and secure it and the rights available
to you.
You are required to read, understand, and agree to how we process (collection, use, disclosure,
security, etc.) your information in this Policy. You are also required to read our Terms and
Conditions and print a copy each for future reference. By your use of the website and your
submission of the requested personal information, you hereby agree to how we process your
information as described in this Policy. if you do not agree, you should not submit information.
WHAT INFORMATION DOES LINGGIN APP / LINGGIN WEBSITE COLLECT FROM
YOU?
When you use our service or access the website, we collect certain personal information which
is described below. The information we collect from you depends on what such information is
needed. We collect the following types of personal information:
- Identifying Personal Information: This category includes information such as name,
address, telephone number, email address, banking information, credit card, and debit
card number, user name, Internet Protocol address (“IP address”), and other online
identifiers.
- Commercial Information: This category includes information such as legal entity name,
business entity or filing, registered agent, officers, directors, managers or members of
an entity, communications contact, other business-related information, Services, and
other purchasing or consuming histories or tendencies.
- Aggregated Information: We collect aggregated information regarding the use of our
website to determine the level of improvement. Aggregated information is numerical or
non-numerical information that is compiled through technologies as reports or
summaries for analytical purposes. This kind of information does not reveal the identity
of any user. Aggregated information may include the (i) number of users that subscribed
to our newsletter, (ii) number of visits to the website, (iii) most features of the website
accessed by users, and (iv) website/link a visitor navigates to our website from. We may
share aggregated information with our affiliates and third parties to conduct a general
business analysis, which, in turn, helps us identify what area or feature to improve on
the website.
WHAT DOES LINGGIN APP / LINGGIN WEBSITE USE INFORMATION COLLECTED
FOR?
Any information collected by us is for a purpose in relation to your use of our website/app,
including for providing the services, processing, and delivering your orders.
- Provide Services to you: We collect information to send you email or postal mail,
perform tasks required to complete a transaction, provide customer support, or provide
other types of customer relationship management and fulfillment. We may also use
your information to optimize or improve our Services and operations, for example,
training and quality assurance.
- Fulfilling legal and compliance obligations: We collect information to fulfill our legal
obligations. Examples of this may include satisfying regulatory screening requirements
in connection with entity formations, responding to subpoenas and other legal requests
for information, and maintaining records as required in our role as Registered Agent. We
may also collect information to detect fraud or other suspicious activity.
- Analytics: We collect information for use in performing various types of analytics. For
example, we use the information to analyze how visitors interact with our website,
where visitors to our website arrive from and exit to, pages visited, links clicked, text
entered and mouse movements to understand site usage, to detect fraud and potential
threats and improve our services.
- To communicate with you: We collect your email address and phone number to (i)
contact you regarding your use of our website/app, (ii) respond to your questions,
complaints, and queries, and (iii) send you updates regarding our services or this Policy
and other agreements;
- For other purposes through your consent: We may also process your information for
some other reasons which your consent will be sought before we process such
information. You may also withdraw your consent at any time.
WHO DO WE SHARE YOUR INFORMATION WITH?
- Service Providers: We may share personal information with agents, affiliates, partners,
or other third parties that perform functions on our behalf, such as analytics, etc. These
entities have access to the personal information needed to perform their functions and
are obligated to maintain the confidentiality and security of that personal information.
Service providers are not authorized to use the information we share with them for any
purpose other than providing services to us or you.
- Required by Law: We may disclose information as required by law, such as in response
to a subpoena, a lawful request by a public authority, including to meet national security
or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety
of others, investigate fraud, or respond to a legal request.
While we do not disclose personal information to any companies not part of LINGGIN APP /
LINGGIN WEBSITE or its parent, subsidiaries or related entities, as discussed below, we may
provide some personal information to certain service providers and other third parties, in no
event will we sell your personal information as part of a customer list or similar transaction for
unrelated parties to independently market to you.
USAGE DETAILS, IP ADDRESSES, COOKIES, AND OTHER TECHNOLOGIES.
As you interact with our Website, we may automatically collect certain information about you
such as browsing actions and patterns, including:
- Details of your visits and Usage on our Website, including traffic data, location data,
logs, and other communication data and the resources that you access and use on the
Website.
- Information about your computer and internet connection, including your IP address,
operating system, and browser type.
- Examples of some of our technologies are Google Analytics which has a set retention
period for data you send that is associated with cookies, user identifiers, or advertising
identifiers. These controls do not affect most standard reporting, which is based on
aggregated data. The user and event data retention is set to 26 months.
- Cookies help us to improve our Website and to deliver a better and more personalized
service by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website
according to your interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your
computer. You may refuse to accept browser Cookies by activating the appropriate
setting on your browser, however, if you select this setting you may be unable to access
certain parts of our Website. Unless you have adjusted your browser setting so that it
will refuse cookies, our system will issue cookies when you direct your browser to our
Website.
- Flash Cookies: Certain features of our Website may use local stored objects (or Flash
cookies) to collect and store information about your preferences and navigation to,
from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and
security settings for Flash cookies.
- Web Beacons: Pages of the Website and our e-mails may contain small electronic files
known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that
permit the Company, for example, to count users who have visited those pages or
opened an e-mail and for other related website statistics (for example, recording the
popularity of certain website content and verifying system and server integrity).
We do not collect personal Information automatically, but we may tie this information to
personal information about you that we collect from other sources or you provide to us.
HOW LONG DO WE RETAIN YOUR INFORMATION?
At a minimum, we will retain your information for as long as needed to provide you Services,
and as necessary to comply with our legal obligations, resolve disputes, and enforce our
agreements. We may maintain some or all of this information in our archives even after it has
been removed from the site.
ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into the Website and visiting
your account profile page.
You may also send us an e-mail at <email> to request access to, correct, or delete any personal
information that you have provided to us. We cannot delete your personal information except
by also deleting your user account. We may not accommodate a request to change information
if we believe the change would violate any law or legal requirement or cause the information to
be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may
remain viewable in cached and archived pages or might have been copied or stored by other
Website users. Proper access and use of information provided on the Website, including User
Contributions, is governed by our terms and conditions.
WHAT ARE YOUR PRIVACY RIGHTS?
If you are resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at:
support@linggin.com
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
- Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be retained in our files
to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of
Use and/or comply with legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time
by clicking on the unsubscribe link in the emails that we send or by contacting us using the
details provided below. You will then be removed from the marketing email list – however, we
will still need to send you service-related emails that are necessary for the administration and
use of your account
LEGAL BASIS FOR THE PROCESSING OF PERSONAL INFORMATION
- We rely upon both consent and legitimate business interests for processing PII. For
example, we may process PII with a User’s consent when they agree that we may place
cookies on their devices, or that we can process information that they enter into a form
on one of our sites.
- It is in our interest as a business to enhance the services that we provide which may
include processing your information to enable us to:
- Respond to User enquiries and to fulfil User requests
- Send Customers or Potential Customers relevant marketing information and offers
- Complete transactions
- Provide customer service
- Send administrative information
- Personalize Users’ experiences with our sites
- Do so where we are required to by law
- We may also process PII when it is in our or a Users’ legitimate interests to do so and
when these interests are not overridden by an individual’s data protection rights. These
legitimate interests
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
Services or Apps, you have the right to request removal of unwanted data that you publicly post
on the Services or Apps. To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your account and a
statement that you reside in California. We will make sure the data is not publicly displayed on
the Services or Apps, but please be aware that the data may not be completely or
comprehensively removed from our systems.
DISCLOSURES OF INFORMATION
We do not sell or disclose the personal information about you described above to nonaffiliated
parties (including but not limited to companies, authorities, institutions, or individuals) except
to provide you with products or services, when we have your permission, or under the
circumstances listed below. We do not disclose your personal information to third parties for
those third parties’ own marketing purposes.
- With other users of our services in order to provide our Services, such as disclosing a
child’s information with a parent, teacher, or school administrator so that the
parent, teacher, or school administrator can monitor his/her child’s progress on our
Services;
- To nonaffiliated companies that we engage as contractors or agents to perform
services for us, such as administering our Website, systems, and software; sending
direct mail communications; or administering a sweepstakes or contest. We will
disclose your information with such contractors only to the extent reasonably
necessary for them to perform services on our behalf, consistent with this Privacy
Policy;
- In response to subpoenas, court orders, or legal process, from law enforcement
agencies or state and federal regulators, or as otherwise required by law;
- To assert or defend our legal rights, including fraud prevention and enforcing this
Privacy Policy and our Terms of Use;
- To protect the rights, property, or safety of us or other persons, including to detect,
prevent, or otherwise address fraud, security, or technical issues, or anything else
that we may consider to be, or pose a risk of being, an illegal, unethical, or legally
actionable activity;
- As we deem appropriate to attempt to prevent physical or emotional harm to other
persons and/or to their property based on overt or implied threat;
- Within our company with an actual or proposed corporate merger, acquisition, asset
purchase, or other transaction or proceeding involving all or part of the business or
assets to which the information pertains; and
- To other companies, such as direct marketers to perform marketing services on our
behalf, or other institutions with whom we have joint marketing agreements.
- We may also disclose aggregate, anonymous, or de-identified information about
users for marketing, advertising, research, compliance, or other purposes.
DATA SECURITY
We have implemented multiple security measures designed to secure your personal
information from accidental loss and unauthorized access, use, alteration, and disclosure. All
information you provide to us is stored on our secure servers behind firewalls. Any payment
transactions will be encrypted using SSL technology.
The safety and security of your information also depend on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Website, you are
responsible for keeping this password confidential. We ask you not to share your password with
anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the
security of your personal information transmitted to our Website. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Website.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page with a notice that
the privacy policy has been updated on the Website home page. If we make material changes
to how we treat our users' personal information, we will notify you by e-mail to the primary e-
mail address specified in your account and/or through a notice on the Website home page. The
date the privacy policy was last revised is identified at the top of the page. You are responsible
for ensuring we have an up-to-date active and deliverable e-mail address for you, and for
periodically visiting our Website and this privacy policy to check for any changes.